Alerts

Overview 

ITS will apply monthly Windows security and critical updates on Windows servers on Saturday, May 18, 2024, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software. Security and critical updates reduce the risk of exploitation by malware or hackers.  

What Can You Expect 

During the maintenance window, users may experience a brief loss of service while each server reboots. During the maintenance window, each server will be unavailable for less than 10 minutes. 

Support 

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420. 

Overview

ITS will upgrade the OnBase Production Oracle Database at 5 p.m. Friday, May 17, and conclude the upgrade and testing/verification by 5 p.m. Sunday, May 19, 2024.

Benefit: Increased security, support, and preparation for future OnBase upgrades.

What Can You Expect

OnBase will be unavailable during the upgrade. At 5 p.m. Friday, any active users will be disconnected. OnBase will be back up and working by 5 p.m. Sunday, May 19.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

The Chancellor's Office has scheduled a downtown maintenance window for campus PeopleSoft platform Campus Solutions (CS) 9.2. This downtime will occur on Monday, May 13, from 8:00 p.m. to midnight while the Chancellor's Office works to apply a patch.

Benefit: This patch will resolve a Financial Aid issue from April 26's maintenance patch.

What Can You Expect

Campus Solutions (CS) will not be available during the maintenance window. Affected applications include: 

- Accept Admission Offer 

- CPaGE Quick Admit 

- Gator Scheduler 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.