Get Help

IT Service Desk

Phone: (415)338-1420
DM 110
Hours: Mon.-Fri. 8:00 a.m.-5:00 p.m.

Password Assistance

Please visit the SF State password assistance page


How-to guides provide detailed information about each service including how-to and configuration instructions.


Service Request

To request an information technology service, locate the service in the Service Catalog and follow the instructions provided. Many services available through self-service can be requested and accessed without opening a service request ticket.

If the service is not found in the Service Catalog, or you have a question not covered in the How-to Guides, submit a service request ticket, and it will be routed to the IT Service Provider for that service. Service request tickets are responded to during normal business hours.